Importing Images


If, when you initially imported your Product/Category information, you placed a URL in the Product Image field, Sales Layer will automatically download the images from these URLs and so that they can be stored internally.

The image URL must have a structure which allows Sales Layer to recognize the image name. URLs containing &id=, &path=, &file=, and so on are not permitted.

Besides this, there are a number of other options for importing images which can be found by selecting Images from the main menu. Let's start with the most basic...

Manually importing images, either individually or in bulk via a zip file (with a maximum size of 250 megabytes) Sales Layer will automatically unzip the file and upload the images into your library inside the PIM.

4.1 Importing images manually
Importing images manually

On top of this, there are also ways to upload large quantities of images in one go. This can be done via an external synchronization with a CSV or Text file which contains your image URLs. The weblink which holds the CSV or text via works with either a HTTP or FTP path. To use FTP, you need only type “ftp:” and the system will automatically display the extra options for entering your FTP access data. After this you simply identify which column of the file contains the image information, in the case of CSV, and then select how often you want the images to synchronise.

Finally, one of the most popular options: connecting Sales Layer to your Dropbox account. Once you have linked the two platforms Sales Layer will automatically create a folder inside your Dropbox where you can upload your images. From here they will be synchronised to Sales Layer with the frequency you select via the Refresh Period dropdown box.

4.2 External synchronisation with a DropBox account
External synchronisation with a DropBox account

When using Dropbox it’s important to be aware of the following:

  • If you delete an image in the Dropbox folder, it won’t be deleted in Sales Layer. This is to avoid that, if one of your users accidentally deletes the Dropbox folder, all of your images disappear from Sales Layer.
  • Also, if you delete an image in Sales Layer which has been uploaded via your Dropbox, then the image will not get uploaded to Sales Layer again on the next synchronization. This is to avoid a loop in which you delete images from Sales Layer which then keep getting uploaded. If you would like to re-upload images from Dropbox that have been deleted in Sales Layer, you will have to remove the Dropbox connection and then re-link it.

One final note: if you import your images via the Images section, they will be stored in Sales Layer, but won’t appear with your products, categories, or elsewhere unless you create link them; remember this can be done when importing (by using the name of the image file in the Product Image field), or by editing products manually. In addition, you can add more than one image to a product, simply separate each file name or URL with a comma, and they will all be linked to the Product.

Image product form
Processing images via the product form
image product form


Please note, you can add images in bulk. In this case you simply separate them with commas, so you can import several images simultaneously.

When importing images through a URL which pulls from a webpage, it needs to be open access and that it does not ban external access (protection to avoid hotlinking). Otherwise, you will need to give the Sales Layer domain access to the website.

With regard to not-uploaded images, it is possible to have a product or variant with the image’s name, without the image being uploaded and thus the image will not appear. To locate the images that are not uploaded, you can go to images and choose the option Find missing files.

Find missing files

There are several reasons why images would not be linked to a product or variant (for instance, images uploaded via Dropbox for further use). In that case, remember that in the images section you can filter to locate the ones not linked yet.

Not linked

It is also possible to download a CSV with the information of your whole images or files library. To download the information of the entire library, once you are in the images or files section, go to Actions" >> Download list.