FAQs - Translations

1. How does the translation system work?

R: We offer an automatic translation service, connecting with the Google API Translator.

$ 40 will be charged for every 1,000,000 translated characters. The first 100,000 characters are free and will not be charged. 

The consumption will appear in the next invoice that is issued to the customer. After the update, a manual invoice will be generated and the client will get an email notification about the transfer which is needed. 

2. How can I export the translations of a list-type field using a connector?

R: The list-type fields work a bit differently than the usual way in Sales Layers, with regard to translations. In this case, you must establish a default value when you configure them and then you can add the translations. By default, the value that is given when creating them is the same as the translation of the main language in the account.

Using a connector, If you need to obtain the translations of the values contained in the field you must use the GET_LIST TRANSLATION() formula, adding the field and the language of the translation that you want to extract.

                                    E.g.: GET_LIST_TRANSLATION({my_list_field}, "", "es")