Parameters tab

• Force refresh: This operation provokes the connector to export all the items in the next synchronization. So, forcing the connector does not ensure immediate synchronization. This action will imply sending all your complete catalog, images, formulas, etc. This will affect how much the synchronization lasts, increasing it with the scheduled sync duration. Also, forcing the connector does not ensure immediate synchronization, as it will depend on the existing process queue.

• Store Hash, Client ID, and Access Token:
  • Support links included in the user interface to get the credentials:
    • https://developer.bigcommerce.com/docs/7d6e2f42cc496-guide-to-api-accounts#oauth-scopes
    • https://developer.bigcommerce.com/docs/7d6e2f42cc496-guide-to-api-accounts#obtaining-store-api-credentials

• Validate Credentials: This operation allows to check the credentials are right so that clients can be sure that the synchronizations will work.

• The connector is capable of generating SEO-friendly category and product URLs from the item’s data.
  • Four fields help to achieve this purpose: “Category URL Format”, “Category URL custom”, “Product URL Format”, and “Product URL custom”. These fields establish the criteria and format in which the URLs will be created during the synchronization.

• The criteria for constructing these URLs have to be the same as those in BigCommerce. So, clients must copy these formats directly from BigCommerce, since this information cannot be obtained through version v3 of BC API. Thus, the connector will use the same validation criteria as BigCommerce to validate these fields using masks and JavaScript code.
  • Support links included in the connector’s user interface to help the clients with these SEO URL fields:

• https://support.bigcommerce.com/s/article/Store-Settings?language=en_US#url-structure
• https://support.bigcommerce.com/s/article/Store-Settings?language=en_US#placeholder

• Overwrite stock for existing products/variants
  • Selecting “yes” means that the stock will be overwritten in the synchronizations.
  • Selecting “no” indicates that stock will be sent to BigCommerce in the creation of new products because “stock” is a required field to create a product in BigCommerce.
• Overwrite prices for existing products/variants
  • Selecting “yes” means that the price fields will be overwritten in the synchronizations.
  • Selecting “no” indicates that price fields will be sent to BigCommerce in the creation of new products because these fields are required to create a product in BigCommerce.

• Fields Affected in Output Data > Products

• Fields affected in Output Data > Variants

• Export items with status: This option allows the clients to establish what item’s status filter will be applied during the synchronizations. Options will be:
  • Only visible: This option will allow you to create or modify items only in this status. If you have changed the status on a group of items from visible to another status, the connector will change these items' status to “disabled”, and the connector will change their status to “disabled”.
  • All: This option will allow you to create or modify all items. No item will be disabled in BigCommerce depending on their Sales Layer status.
  • Visible and invisible: This option will allow you to create or modify items only in these statuses. If you have changed the status on a group of items from visible or invisible to draft, the connector will change their status to “disabled”.Visible and draft: This option will allow you to create or modify items only in these statuses. If you have changed the status on a group of items from visible or draft to invisible, the connector will change their status to “disabled”.

• Link up products to parent categories: Products will be linked to the categories above of the categories in which its linked. For example, let’s suppose that we have an item “TABLE-347” that is linked to a category “Wood Tables” that is within the following category structure:
  • Furniture
    • Table
      • Wood Tables

As a result,

• If “Yes” is selected, the item TABLE-347 will be automatically linked to the categories “Table” and “Furniture”.
• Otherwise, by selecting “No”, the item TABLE-347 will be exclusively linked to the category “Wood Tables”.

•  Languages to connect BigCommerce stores are not multi-language. As a consequence, the connector exports data in only one language.