Getting Started
In this Sales Layer Support Center, users will find a variety of helpful resources to effectively navigate and make the most of the platform. Below is an overview of the main sections:
Introduction: Provides an overview of Sales Layer and its functionality.
Sales Layer as a SaaS: Explains what Sales Layer is and how it operates as a Software as a Service (SaaS), highlighting its accessibility and flexibility.
PIM: Definition and Benefits: Defines what a PIM (Product Information Management) is and the advantages it offers for managing product data.
Scope of Customer Success & Support: Describes how the Customer Success and Support team can assist users in maximizing their experience with the platform.
Partners: Definition & Support Scope: Clarifies who the partners of Sales Layer are and the type of support they provide.
Main Panel and Menu of Sales Layer: Provides a guide to the platform’s main interface and how to navigate the menu.
Importing Items into Sales Layer: Instructions on how to add products to the platform.
- Importing Products (via Excel): Step-by-step instructions for uploading products using Excel files.
- Importing Categories (via Excel): Details on how to import product categories.
- Importing Variants (via Excel): A guide to loading product variants from Excel.
How to Update Items in Sales Layer: Methods for keeping product information up to date on the platform.
This content is designed to help users familiarize themselves with Sales Layer and optimize their use in managing product information.