Using Formulas with Channels

Sales Layer possesses a helpful tool for data transformation which can be used to modify the values of certain fields when importing or exporting information via channels.

This feature has the potential to generate, from just a single source of data, multiple variations of a customer’s data so that it can be adapted for each connector.

Please note that Sales Layer does not support formula creation, but we can advise you and suggest which one you can use depending on the result you are trying to achieve. If some formula does not work and it has a high level of complexity, we suggest that you split it into parts to test which part may be failing. In the case, a simple formula is not producing the expected results, we can discuss it with our technical team to analyze if something is failing internally.