Recommendations

  • The expected setup time can vary from one day to 3 months; Depending on several factors such as data preparation, e-commerce customization (this includes extra plugins added), the server specification, and the implementer's experience.
  • You must create a personal account of Magento before configuring the connector. We recommend making a copy or export safe of all your products beforehand to preserve the original data.
  • Once the connector is implemented, all product information must be managed from Sales Layer, trying not to do it ever from Magento (except for the Stock field).
  • Sales Layer as SaaS (Software as a Service) does not offer professional services such as consulting and integrations. Additional services can be provided through separate agreements with one of our specialized partners:

For any installations, we highly recommend:

  • to have a test or staging environment with the same configurations (and external plugins) as those of the production environment. To test before you connect.
  • Initial imports with a small sample of data to enable faster testing.
  • the implementer also has access to the production server. The implementer should know how to configure the plugin and the server where it is hosted.

Other aspects to consider:

  • Once the connection between Sales Layer and the e-commerce channel is established, all changes made in Sales Layer will be sent to the e-commerce channel. 
  • The plugin connects to e-commerce, simply and generically, considering its most vulnerable points and different personal cases depending on the clients.
  • The plugin is open-source, so it can be personalized to adapt to the customizations of each environment. However, note that Sales Layer is not responsible for these customizations, and their maintenance.
  • Taking into account the previous point, the generic connection of our plugin uses the default existing tables in Magento. In the case of customization in these tables – by deleting a column or even a table (manually or through an external plugin) – the connection with Sales Layer may be unsatisfactory.
  • Due to Magento characteristics, in the case of using multilanguage with store views a channel will be required for each view.

Warning: Our API is configured to send all changes made in Sales Layer, even if they are not included within the connector's filters. For example, if we configure a connector to export only visible items and modify invisible or draft products, the API will return these changes and send it as “Deleted”, which disables the items in the e-commerce.