If you have installed a previous version of the plugin in the system, we highly recommend erasing the complete folder of the plugin before moving forward with the new plugin's installation.
In many cases, updating the plugin could bring out the same issues as a new installation. This means there are limitations in terms of support and requirements that may need to be sorted by an implementer as mentioned before.
Unpack the plugin folder inside Magento installation in '/app/code' and execute the following commands:
- php bin/magento setup:upgrade
- php bin/magento setup:di:compile (if there is any error in the folder 'var/di/', can be fixed by simply deleting that folder and executing again the same command)
- php bin/magento setup:static-content:deploy
- php bin/magento cache:clean
Once the plugin is installed, in the left menu, below ‘Customers’, our plugin will appear: